Delivery

Here at the Green Olive Firewood Company, we like to keep our customers happy and for deliveries to go as smoothly as possible. We aim to get your delivery to you within 3-5 working days of order. We believe in good communication between us and you so here are a few pointers:

Delivery Times

As stated above we try to deliver within 3-5 days of placing your order. However we love customers to leave us instructions on the order. If we can leave the goods in a certain place, or any times/dates that are convenient or requested, or any other deliver notes or requests, please don’t hesitate to add these to your order.

For a specifically timed delivery, premium next day, out of normal working hours or out of delivery zone please contact us for a quotation.

Access

Where access is restricted to our delivery vehicle the order will be to delivered to kerbside only please contact us to discuss further prior to the dispatch of your order if you are concerned.

A minimum of 2.8m width for vehicle access is required to the property with a flat, firm, solid & even surface – manual handling devices will not move on gravel, grass or soft areas

Bulk & heavy items such as 1.12 cubic metre or 150kg and above to areas nationwide are usually delivered on a lorry using a delivery network on a pallet via a lorry with a tail lift so a minimum 2.8m vehicle access is required. The driver will have a manual handling truck and is not expected to move the delivery beyond the rear of the vehicle but our drivers will help as much as possible when able to. The pallet is part of the item and will be left with the goods at the customer’s property.

Delivery Charges

Delivery of any of the Green Olive Firewood products found on the website is charged by area, spend and weight of the items.  Please input your postcode to get a delivery quote.

AREA 1

All deliveries for these postcodes are free if the order value exceeds £50, below this value there will be a £6.99 shipping charge.

BR, BN, CR, DA, RH, GU, KT, PO1-PO22, TW, SE (excluding SE1-5), SM & SW (excluding SW1-4), AL, B, BA, BB, BD, BH, BL, BN, BS, CA, CB, CF, CH, CM, CO, CT, CV, CW, DE, DH, DL, DN, DT, DY, E, EC, EN, EX, FY, GL, HA, HD, HG, HP, HR, HU, HX, IG, IP, L, LA1-10, LL11-34, LD, LE, LN, LS, LU, M, ME, MK, N, NE, NG, NN, NP, NR, NW, OL, OX, PE, PR, PL, RG, RM, S, SA, SY, SE1-5, SG, SK, SL, SN, SO, SP, SR, SS, ST, SW1-4, TA, TF, TN, TS, TQ, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO

AREA 2

AB1 – AB25, AB30, AB39, DG, EH, FK, G, KA (excl KA27 – KA28), KY, LA, LL, ML, PA1 – PA19, PH1 – PH3, TD, TR

AREA 3

AB31 – AB38, AB41 – AB99, BT, DD, GY, HS, IM, IV, JE, KA27 – KA28, KW, PA20 – PA99, PH4 – PH50, PO30 – PO41, ZE

If your postcode is not covered above, please call 0203 018 1918 for a quote.