Firestarters

Here at the Green Olive Firewood Company, we like to keep our customers happy and for deliveries to go as smoothly as possible. We aim to get your delivery to you within 2-3 working days of order (3-5 days for pallet deliveries). We believe in good communication between us and you so here are a few pointers:

• Delivery charges for any Green Olive Firewood products listed on our website are based on weight and location. Delivery is free to most mainland postcodes. However, please note that some postcodes may be excluded, so please input your postcode to receive an accurate delivery quote.
• We strive to deliver your items as close to the front of your property as possible. For smaller items, we utilize a reliable parcel network like DPD to deliver them right to your doorstep. For larger and bulkier items, your order will be delivered on a sturdy wooden pallet using a trusted delivery network such as Palletways. Rest assured, pallet deliveries will be set down, leaving the pallet as close to the front of your property as possible. In rare cases, they may be dropped off at the kerbside.
• To learn more about delivery  click here and see our delivery guide.
• We value your satisfaction and want to ensure a positive customer experience. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re here to help!